Frequently Asked Questions
Everything you need to know about our OTP verification service. Can't find what you're looking for? Contact our support team.
OTP codes are delivered instantly, typically within 1-5 seconds of being sent. Our system monitors incoming messages 24/7 to ensure immediate delivery.
Our service works with virtually all platforms that require phone verification including social media (WhatsApp, Telegram, Facebook), e-commerce sites, banking apps, and more. We support thousands of services worldwide.
Absolutely. We use enterprise-grade encryption for all data transmission and storage. Your personal information is never shared.
No. Dedicated long-term numbers are not available yet, but we're actively working on it and will roll it out soon.
If you don't receive an OTP within 20 minutes, we automatically refund the number. That's why credits are kept on hold, so they can be easily refunded..
Yes — full API access is available to all users. Every account comes with an API key you can find in your dashboard. You can order numbers, poll for SMS codes, cancel orders, and check status programmatically. Check out our API documentation at v-numbers.com/docs for the full reference.
Still have questions?
Our support team is here to help you 24/7. Get in touch and we'll respond within minutes.
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